Our Founder, Stephanie Todd, regularly speaks at conferences to discuss trends and the future of CX. She also hosts the CX & Chill Podcast where she interviews experts across industries, roles and various experiences to provide raw, unfiltered insights and conversation. Stephanie gives you the opportunity to feel like you're a part of her intimate discussions that provide tactical insights you wouldn't have access to anywhere else.
Stephanie Todd, interviews Patrizio Spagnoletto Global CMO, Streaming and Pat Lian, VP of Customer Experience at Warner Bros. Discovery.
Join this awesome trio as they talk about building seamless marketing and CX teams, the importance of a one-team mindset, and their favorite shows.
What's something exciting your business offers. Tune in as they discuss everything from seamless customer experiences to channel support, AI bots, and even Tinder dates with IRS agents. Enjoy!
Stephanie Todd interviews Tina Selwyn, a UX/CX expert from Martellus Consulting. Tune in as Tina shares CX stories from the forefront of the financial industry, designing customer-centric UX and finding CX inspiration across all different industries.
In this exciting episode, join Stephanie Todd as she engages in a captivating discussion with Aaron Nilsson, the Chief Information and Data Officer at Jets Pizza and the lead contributor to the renowned Domino's Delivery app. Get ready to dive into the early days of virtual experiences, discover the fascinating world of pizza-ordering Jetbots, unravel the meaning of "greige," and gain insight into the critical importance of spelling in the digital age of 21+ content.
Stephanie Todd engages in a captivating conversation with Sean McCreery, the call center guy and CEO of XtendOps. Prepare yourself for an enlightening dialogue as they delve into the importance of building trust and nurturing relationships within a team. Together, they will explore the role of organizational psychology in the customer experience industry and uncover the ways in which technology can empower individuals and enrich their lives.
Join host Stephanie Todd as she talks with Ryan Hart, Chief Experience Officer of Pacific Life. In this insightful discussion, Ryan shares valuable perspectives on customer experience and its implementation, ranging from the role of external consultants to the significance of fostering a customer-centric culture.
Join host Stephanie Todd and special guest Jeremy Vaughan, the CEO/Founder of Start Left Security (formerly Tauruseer). Together, Stephanie and Jeremy will take you on a captivating journey, exploring the transformative power of a proactive approach to digital integrity in CX and product development. With Jeremy's extensive background in product design, data security, and engineering, he brings a wealth of knowledge to the table. Through insightful conversations, they will shed light on the ever-growing need for speed, innovation, and software security in today's digital era. So, grab a cup of your favorite beverage, sit back, and get ready to learn how to navigate the exciting landscape of CX and ensure the integrity of your digital presence.